Privacy policy and website terms

Privacy policy

What we collect

We collect only the information you choose to send us through a form on this website: your name, email address, optional phone number, the type of inquiry you select, your preferred contact method if you provide one, and the content of your message.

Why we collect it

We use this information solely to respond to your inquiry and to follow up about the services you asked about. We do not sell personal information, and we do not share it with third parties except service providers that help us operate the website and our email, who are permitted to use it only for that purpose.

Please do not send health information

This website is not a secure channel for health information. Please do not include diagnoses, medical records or other detailed health details in a form. If we need that information later, we will arrange an appropriate way to collect it.

How long we keep it

Inquiry records are retained only as long as needed to respond and to maintain a reasonable business record, after which they are deleted.

Your choices

You may ask us what information we hold about you, ask us to correct it, or ask us to delete it. Email hello@ikonliving.ca and we will respond.

Cookies and analytics

This website does not set advertising cookies. If website analytics are enabled, they will be configured to avoid collecting personal information, and this page will be updated to say what is in use.

Website terms

Information on this site

The content of this website is general information about IKON Living and its approach to senior living and home care. It is not medical, legal, financial or investment advice, and it does not create a care relationship or any contractual obligation.

Services and availability

IKON Living is developing its service offering. Descriptions on this website do not represent that a service, community or suite is currently available, licensed, funded or accredited in any location. Availability, pricing and service scope are confirmed directly with you.

Investment and partnership content

Nothing on this website is an offer to sell or a solicitation of an offer to buy any security, or a recommendation to invest. Any investment would be made only through definitive documentation and in accordance with applicable Canadian securities law.

Emergencies

This website is not monitored continuously and must not be used to report an emergency. In an emergency, call 911.

Contact

Questions about this policy or these terms: hello@ikonliving.ca.